The acronym eCOGRA stands for e-Commerce Online Gambling Regulation and Assurance. It launched in 2002 as a non-profit. It’s independent, which is vital to its function, even though it was founded by 888.com and Microgaming.
The role of eCOGRA is to establish fair gaming practices and to audit online casinos who choose to be audited. Every casino that meets eCOGRA’s requirements gets the “Safe & Fair” seal of approval. eCOGRA will also participate in dispute resolutions between players and casinos.
There are three “Generally Accepted Practices” established by eCOGRA:
• Player Protection. Players have to get their money on time. The casino needs to account for receipts, keep track of wagering requirements, and credit all winnings and bonuses. Credit card numbers and other financial information have to be safe and secure during the transmission and when they’re stored. All terms and conditions, especially regarding bonuses, need to be upfront.
• Fair Gaming. Software cannot be manipulated in any way. Random Numbers Generators need to be truly random and have nothing to do with the wagers. The server connectivity should be maintained, and reliable backup and recovery systems need to be in place.
• Responsible Conduct. The casino has to have ways to prevent money laundering. Advertising needs to be honest and all claims made need to be true.
All the above issues have been dealt with if a casino has received the eCOGRA seal of approval. There are more than 100 online casinos and more than 20 online poker rooms that meet all the requirements.